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Public transport includes statistics on local buses, non-local buses and coaches, light rail, trams and metro systems, taxis and minicabs, and the number of Blue Badges issued.

Publications

Annual Bus Statistics
Department: Transport
Bulletin presenting latest annual data for road-based public transport in Great Britain. Contains information for local buses, non-local buses and coaches.
Bus Mystery Traveller Survey - Half Year Results
Department: Passenger Focus
This report contains the Bus Mystery Traveller Survey half year results. The survey assesses factors associated with local bus travel, in particular the bus stop / bus shelter, bus punctuality, and the condition of the inside and outside of the bus.
Bus Mystery Traveller Survey Annual Results
Department: Passenger Focus
The report contains the Bus Mystery Traveller Survey annual results. The survey assesses factors associated with local bus travel, in particular the bus stop / bus shelter, bus punctuality, and the condition of the inside and outside of the bus.
Bus Passenger Satisfaction Survey - Annual Results
Department: Passenger Focus
The report contains the annual results for the Bus Passenger Satisfaction Survey. The survey asks passengers to rate their satisfaction with several aspects of the bus journey they have just undertaken including the bus stop environment, 'on the bus' factors, and their overall satisfaction.
Bus Passenger Satisfaction Survey - Quarterly Results
Department: Passenger Focus
The reports contain the quarterly results for the Bus Passenger Satisfaction Survey. The survey asks passengers to rate their satisfaction with several aspects of the bus journey they have just undertaken including the bus stop environment, ‘on the bus’ factors, and their overall satisfaction.
Bus Punctuality Statistics, Great Britain
Department: Transport
Biennial bulletin presenting statistics on the timeliness of buses in Great Britain, excluding London.
Concessionary Travel Statistics
Department: Transport
This statistical release presents information on Concessionary Travel in England for the last year and forecasts for the current year. The data are derived from the Department’s survey of Travel Concession Authorities and includes information relating to concessionary travel reimbursement and discretionary enhancements to the English National Concessionary Travel Scheme.
Northern Ireland Compliance Checks - Heavy Goods Vehicles, Buses and Taxis
Department: Environment (Northern Ireland)
This is a report providing information on Compliance Checks for heavy goods vehicles, buses and taxis, which are carried out to determine the roadworthiness and traffic compliance of heavy goods vehicles and trailers, buses, and taxis travelling on the roads in Northern Ireland.
Northern Ireland Road and Rail Quarterly Bulletin
Department: Regional Development (Northern Ireland)
The publication contains data relating to vehicle registrations, public transport, petroleum deliveries to NI and driver and vehicle testing.
Northern Ireland Transport Statistics
Department: Regional Development (Northern Ireland)
The publication contains data relating to vehicle registrations, driver and vehicle testing, road network, road freight, road safety, public transport, air transport and general transport statistics.
Public attitudes towards buses
Department: Transport
Public experiences of and attitudes towards bus travel in Great Britain, based on a module of questions included in the Office for National Statistics Opinions (Omnibus) Survey.
Quarterly Bus Statistics, Great Britain
Department: Transport
Bulletin presenting the latest quarterly data on passenger satisfaction, bus reliability and bus patronage in Great Britain.
Smart and Integrated Ticketing
Department: Regional Development (Northern Ireland)
Report to investigate the awareness of and use made of multi-journey tickets on bus and train journeys.
Taxi and Private Hire Vehicle Statistics
Department: Transport
Statistics on taxis and Private Hire Vehicles
Transport Connectivity Statistics: England
Department: Transport
New experimental statistics presenting travel time data measuring connectivity to key transport destinations (major airports, stations, road junctions and ports) from each area of England, by road and by public transport.
Travel Survey for Northern Ireland
Department: Regional Development (Northern Ireland)
The publication contains data on trends in personal travel, how people travel, why people travel and other factors affecting travel.
Welsh Bus Passenger Survey
Department: Welsh Government
The survey asks about bus users’ experience of facilities at bus stops, types of tickets, information provision, purpose of journey, concessionary fares etc.

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Overview

Public transport statistics covers information on:

  • local buses, including concessionary fares, passenger journeys, vehicle kilometres, bus operators’ income and expenditure, including  support and grants, fares, punctuality and passenger satisfaction. As well as monitoring information on Public Service Agreement targets on reliability, fleet age, accessibility and information at bus stops

  • non-local buses and coaches

  • light rail, tram and metro systems, including passenger journeys, passenger kilometres, route kilometres, number of stations and stops served, stock, revenue and punctuality

  • taxis and minicabs

  • Blue Badges

  • Civil Parking Enforcement

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Technical Data

Information on Public Transport Statistics is collected as follows:

  • Information on local bus services and non-local buses and coaches is derived from Department for Transport’s (DfT) annual Public Service Vehicle (PSV) survey of bus and coach operators in Great Britain

  • Quarterly estimates of bus journeys are derived from the above PSV survey, data from Transport for London (TfL), data for the 6 metropolitan areas from the English Passenger Transport Executives and information supplied to the Department for Transport from the largest bus operators

  • The quarterly Bus Passenger Satisfaction Survey combines the results of two separate surveys: one commissioned by TfL and another one covering England (outside London), which is done under contract for DfT

  • The Mystery Traveller Survey includes a survey commissioned by TfL and one survey commissioned by DfT in the 9 largest urban areas in England outside London

  • The bus fares index is derived from a quarterly survey of bus fares covering around 80 of the largest bus operators

  • Bus punctuality statistics are derived from bus punctuality surveys every two years (biennial)

Other data sources:

  • Bus service reliability statistics come from data supplied by Transport for London (TfL) and a quarterly Department for Transport (DfT) survey covering the 80 of the largest bus operators

  • Information on light rail is derived from the DfT’s annual Survey of Light Rail Systems in Great Britain

  • Information on concessionary fares come from the biennial survey of Travel Concession Authorities in England and Wales

  • Information on taxi licensing authorities in England and Wales is collected via a biennial survey

  • Blue Badge statistics come from an annual survey of the number of Blue Badges issued by local authorities in England to individuals who have disabilities, and to institutions such as care homes

  • Information on civil parking enforcement in England and Wales is collected via an annual survey of local authorities

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Glossary

  • Blue Badge (parking scheme)

    The Blue Badge scheme provides a range of parking concessions for people with severe mobility problems who have difficulty using public transport. The scheme operates throughout the UK and the concessions provided under the scheme apply to on-street parking only. For example, Blue Badge holders may park for free and for as long as they need to at on-street parking meters and pay-and-display machines, unless there is a traffic sign specifying a time limit for holders of Blue Badges.

  • Concessionary fares

    Concessionary bus fares scheme offer discounted travel on local public transport for older and disabled people. From 1 April 2008, these groups get free off-peak travel (usually after 9.30 am) on all local buses anywhere. Local authorities retain the discretion to offer their residents other travel concessions as well. Such voluntary concessions might include concessionary travel before 9.30 am and discounted travel for other groups such as children and students.

  • Light rail

    Information on light rail and tram systems in Great Britain covers urban systems that are predominantly surface-running, and therefore includes Blackpool Tramway, Croydon  Tramlink, Docklands Light Railway, Manchester Metrolink, Midland Metro, Nottingham Express Transit, Sheffield Supertram and Tyne and Wear Metro. Not included in the figures in this release are the London Underground and Glasgow Subway (which are classified as underground systems). Also excluded are many other smaller systems, such as funiculars, airport transit systems, heritage and tourist railways.

  • Public Service Vehicle (PSV) operators

    Operators licensed by the Traffic Area Office to operate public bus, coach or minibus services.

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Contact Details

For statistical enquiries about this topic, please contact:

Statistics Travel Division

Email: bus.statistics@dft.gsi.gov.uk

Telephone: +44 (0) 20 7944 3077

Statistics Travel and Safety Division Department for Transport 2/13 Great Minster House 33 Horseferry Road London SW1P 4DR

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