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Past and future editions of 'Bus Passenger Satisfaction Survey - Annual Results'
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Title: Bus Passenger Satisfaction Survey - Annual Results - 2010/2011

Release date: 04 May 2011 at 9:30am
Theme: Travel and Transport | Department: Passenger Focus | Coverage: Sub-National
Geographic breakdown: Other | Designation: National Statistics
Summary: The report contains the annual results for the Bus Passenger Satisfaction Survey. The survey asks passengers to rate their satisfaction with several aspects of the bus journey they have just undertaken including the bus stop environment, 'on the bus' factors, and their overall satisfaction.