Past and future editions of 'Bus Passenger Satisfaction Survey - Annual Results'
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Release date: 04 May 2011 at
Theme: Travel and Transport | Department: Passenger Focus | Coverage: Sub-National
Geographic breakdown: Other
| Designation: National Statistics
Summary: The report contains the annual results for the Bus Passenger Satisfaction Survey. The survey asks passengers to rate their satisfaction with several aspects of the bus journey they have just undertaken including the bus stop environment, 'on the bus' factors, and their overall satisfaction.