Skip to content

Covers information on councils’ support of people in residential care, people provided care services in their own home, funding to voluntary organisations that provide support to vulnerable people and users’ experiences of the care they receive.

Publications

Adoption of Looked After Children, Northern Ireland
Department: Health, Social Service and Public Safety (Northern Ireland)
This statistical bulletin presents summary information on children adopted from care in Northern Ireland during the year ending 31 March. It is based on the biennial adoption survey (AD1) completed by Health & Social Care Trusts, which is used to collect detailed information on looked after children adopted from care, and key dates in the adoption process.
Adults with learning difficulties in England
Department: Information Centre for Health and Social Care
National survey about the lives of people with learning difficulties in England.
Care Homes in Scotland
Department: Scottish Government
Details Registered Care Homes in Scotland - clients, places, admissions, discharges, deaths, average weekly charge and resident details.
Children Order Statistical Bulletin
Department: Health, Social Service and Public Safety (Northern Ireland)
This statistical bulletin presents information on children's social care in Northern Ireland, for the year ending 31 March. It is based on annual Children Order statistical returns completed by Health & Social Care Trusts, and returned to the DHSSPS. These returns are used to collect aggregated statistics on child protection, looked after children and children's homes.
Children Order Statistical Tables
Department: Health, Social Service and Public Safety (Northern Ireland)
This bulletin presents first release summary statistics on children's social care in Northern Ireland, for the year ending 31 March. It is based on annual Children Order statistical returns completed by Health and Social Care Trusts, and returned to the DHSSPS. These returns are used to collect aggregated statistics on child protection, children in need and looked after children.
Community Care Statistics: Grant Funded Services for Adults, England
Department: Information Centre for Health and Social Care
Presents information on the number of adults receiving person-centred services from organisations in the independent sector funded via grants from Councils with Adult Social Services Responsibilities (CASSRs) in England.
Community Care Statistics: Home Help for Adults
Department: Information Centre for Health and Social Care
An annual collection that captures information on the number of households receiving home care.
Community Care Statistics: Quarterly Monitoring Returns for Scotland
Department: Scottish Government
Quarterly Statistics on care homes, home care, rapid response, direct payments and free personal and nursing care.
Community Care Statistics: Referrals, Assessments and Packages of Care for Adults, England
Department: Information Centre for Health and Social Care
Annual report that captures information on the number of adults referred to Social Services and the outcome of the assessment process.
Community Care Statistics: Referrals, Assessments and Packages of Care for Adults, National Summary, England
Department: Information Centre for Health and Social Care
National summary that captures information on the number of adults referred to Social Services and the outcome of the assessment process. This is provisional England level data.
Community Care Statistics: Supported Residents for Adults, England
Department: Information Centre for Health and Social Care
An annual collection that captures information on the number of adults in residential and nursing placements funded by Councils with Adult Social Services Responsibilities (CASSRs) in England.
Community Dental service in Wales
Department: Welsh Assembly Government
Provides some background as to the role of the Community Dental Service (CDS).
Domiciliary Care Providers Northern Ireland
Department: Health, Social Service and Public Safety (Northern Ireland)
The Survey of Domiciliary Care Providers Northern Ireland, is based on the findings from a self-completed postal survey of 154 providers of domiciliary care across the statutory, voluntary and independent sectors in Northern Ireland. The survey elicited providers views on; domiciliary practices and procedures, the extent to which the views of users informed providers decisions and providers views of the degree to which they considered they were meeting regulations and minimum standards of domiciliary care.
Domiciliary Care Services for Adults, Northern Ireland
Department: Health, Social Service and Public Safety (Northern Ireland)
This statistical bulletin presents information on the number of clients receiving domiciliary care services from the statutory and independent sectors during a survey week. It provides information on the number of domiciliary care contact hours provided, the number of client visits and the number of clients receiving domiciliary care during this survey week.
Hearing Aid Assessments and Re-assessments
Department: Health, Social Service and Public Safety (Northern Ireland)
This statistical bulletin presents information on hearing aid assessments and re-assessments by audiologists in Northern Ireland. Information has been derived from the quarterly collection AUD1 and monitors information on both adults and children fitted and assessed for hearing aids during the quarter, complaints received, and cost of hearing aids issued. In addition, the collection monitors complete and incomplete waits for assessment during the quarter and the length of time patients were waiting or had waited following referral to an audiologist (specified time bands).
Home Care Services, Scotland
Department: Scottish Government
Details home care services to older and disabled people, purchased or provided by Local Authorities.
Northern Ireland Care Leavers
Department: Health, Social Service and Public Safety (Northern Ireland)
This statistical bulletin presents summary information on young people aged 16 & over who left care in Northern Ireland during the year ending 31 March. The information, on which this report is based, derives from the annual OC1 survey. This survey collects data on the educational achievements and economic activity of young people leaving care, their age, religion, ethnic group, disability, length of time in care, and latest care placement.
People registered as blind and partially sighted, England
Department: Information Centre for Health and Social Care
Contains detailed information on people registered with Councils that have Social Services Responsibilities (CSSRs) in England as being severely visually impaired (blind) or visually impaired (partially sighted). This data is collected every three years.
People registered as deaf or hard of hearing, England
Department: Information Centre for Health and Social Care
Contains detailed information on people registered with Councils that have Social Services Responsibilities (CSSRs) in England as being severely hearing impaired (deaf) or hearing impaired (hard of hearing). This data is collected every three years.
Personal Social Services: Adults Receiving Community Equipment and Minor Adaptations
Department: Information Centre for Health and Social Care
This survey aims to learn more about whether or not community equipment and minor adaptations are helping users to live safely and independently in their own homes.
Personal Social Services: Home Care Users Aged 65 or over, England
Department: Information Centre for Health and Social Care
Reports what people aged 65 and over, who receive care in their own home, think of the service they are receiving. It gives older peoples' opinions on a number of areas including how safe they feel and whether they are happy with their care worker.
Self-directed Care Census, Scotland
Department: Scottish Government
Social care clients receiving payment from Local Authorities for self-directed care.
Social Care and Mental Health Indicators from the National Indicator Set
Department: Information Centre for Health and Social Care
Social Care and Mental Health Indicators from the National Indicator Set provisional data including extra analysis by client type, gender and over time with commentary.
Social Care indicators from the National Indicator Set
Department: Information Centre for Health and Social Care
Provisional information at a council level for the Social Care Indicators from the National Indicator Set.

Back to the top

Overview

This topic presents reports on people in England receiving social services from their council. These include:

  • referrals, assessments and packages of care. Provides information around client referrals and the number dealt with at first contact, the number of assessments and reviews carried out, the type of packages of care that clients receive and the number of carers offered an assessment and those that received a service

  • supported residents. People receiving care in residential or nursing accommodation whose costs are met wholly or partly by a council. This also includes analysis of the Public Service Agreement (PSA) target which relates to older people being supported intensively in their own home as an alternative to residential care

  • home care services are services that assist the service user to function independently and/or continue living in their own home. These may involve household tasks, personal care or respite care in support of carers

  • grant funded services. Information on people helped to live independently in their own homes by voluntary and other organisations via council grants

  • user-experience surveys. Results of surveys sent to users of social services providing information on satisfaction with services and other outcomes

Back to the top

Technical Data

Referrals, assessments and packages of care

The Referrals, Assessments and Packages of Care Project (RAP) was developed to provide a coherent set of National Statistics on adult community care. Community care is the process by which requests for social care help made to Councils with Adult Social Services Responsibilities (CASSRs) are translated, via assessment and care planning into appropriate services.

Most of the national figures presented in this report are estimates as they have been grossed up to allow for non-response. When comparing data from the last three collection periods it should be borne in mind that the level of completion and quality varied over these years. This, together with changes in the recording procedures used by CASSRs, may explain in part some of the observed trends.

Supported Residents

Information on residential and nursing care placements funded by Councils with Adult Social Services Responsibilities (CASSRs). The information used within this publication is collected on the annual SR1 form as at 31 March. Data are collected by type of care, age group, type of accommodation, type of stay (that is permanent or temporary) and location (within or outside the Council with Social Service Responsibilities). Information is collected on permanent and temporary admissions during the course of a year.

Information was collected on the HH1 form for the sample week in September. Some Councils with Adult Social Service Responsibilities (CASSRs) due to exceptional reasons provided information for an alternative week that they considered more representative. Details were collected on the number of contact hours of home care and the number of households receiving home care services.

The data are broken down by the sector providing the service. In addition for each sector, a matrix of total contact hours by total number of visits during the week was collected. Information was not collected on the age or client group of people as this is collected on the Referrals, Assessments and Packages of Care (RAP) return. The number of households receiving services was collected, as it is possible that more than one person in each household may have benefited from the services provided.

Grant funded services

The Grant Funded Services (GFS1) return collects information on the number of people who are helped to live more independently in their own homes as a result of person-centred services provided by voluntary and other organisations in the independent sector (including district and borough councils in two tier authorities) via grants.

The information presented in this report was collected using the GFS1 form during the survey week in November. If this week could not be used councils were asked to choose an alternative week between September and November.

Organisations were requested to return information on all adults who had received their person-centred services during the survey week. They were also asked to provide details on the amount of funding from social services budgets which was given to the schemes in terms of grants, plus details on other council budgets. The return was concerned with information on adults aged 18 and over.

User Experience Survey

The survey was carried out by 148 of 150 Councils with Social Services Responsibilities (CASSRs) for completion in early 2006. Two councils were excluded from the survey as their eligible population was less than 100.

The analysis in this report is split into several sections on the coverage and robustness of the responses, how autonomous clients perceive themselves to be, the choice and control around the package of care that a client receives, the satisfaction of clients and the awareness of direct payments and their influence on other areas of the care.

Back to the top

Glossary

  • Admissions

    An admission is a separate event of a person entering residential or nursing care (and being supported by the local authority).

  • Assessment

    The process of gathering data for the purpose of determining a client’s need and eligibility for services. The Community Care Act specifies that all services offered to a client should be the outcome of an assessment of needs. There are no restrictions as to who carries out the assessment or part of it. An assessment is defined as the firstevaluation of a newclient. All subsequent assessments that include a reassessment are defined as a review. Screening also qualifies as an assessment under the terms of the NHS and Community Care Act 1990 (see ‘Screening’). In some CASSRs partial self-assessment (by the client) is possible.

  • Assessment or review terminated

    Some clients are passed through for an assessment or review of need, but for a variety of reasons the assessment or review is not completed, but rather is brought to an end before completion.

  • Basic services

    These are services where there is an initial but no ongoing financial or other commitment on the part of the CASSR. This term is used to describe the issue of blue badges, bus passes or administration of other comparable provisions, such as keys to public toilets for disabled people. CASSR blind and deaf registrations are also included. Many CASSRs do not distribute or fund the distribution of these provisions, whereas others do.

  • Care plan

    This is a description of the client’s needs and how these will be met that is developed and agreed as a result of an assessment or review.

  • Carer

    The definition of a carer is taken from the Carers & Disabled Children Act 2000, which states the act affects 'Carers (aged 16 and over) who provide or intend to provide a substantial amount of care on a regular basis for another individual aged 18 or over’. It is possible for a client to have more than one carer, and for a carer to additionally be a client in his or her own right.

  • CASSR

    Council with Adult Social Services Responsibility.

  • Clients

    Customers of the CASSR who are ‘on the books’ for an assessment, or review, or the receipt of services. A client can be an individual, family or group, or can contain several clients. Individuals being considered as a service provider, for example, as a carer or foster parent in adult fostering scheme, should not be counted as clients.

  • Community-based services

    These are services provided to support clients living in the community.

  • Completed assessment

    A completed assessment for RAP purposes is one where all the components of the assessment of an individual’s needs and eligibility for services have been undertaken, and either a care plan has been agreed with the client or a decision taken that there should be no (further) services as a result of the assessment.

  • Contacts

    A contact, often called an enquiry, is a person visiting, writing, phoning or making a request of the CASSR in some other way. In the broadest sense a contact is anyone who has made a request of the CASSR, at any of its access points (including those shared with others, such as in health settings).

  • Day care

    Attendance at a day care centre for day care and/ or meals and includes the attendance at training centres and luncheon clubs.

  • Deferred Payments

    From October 2001 deferred payments, under section 55 of the Health and Social Care Act 2001, were introduced. (Where residents whose property is taken into account by the financial assessment for residential accommodation, and who would ordinarily have to sell their homes to cover care fees, may keep their homes on admission to residential care and contribute assessed income to care home fees. The council makes up the difference between the residents contribution and its standard rate. Residents or their estates pay back the contribution made by the council when the property is eventually sold.)

  • Direct payments

    Direct payments are defined as monetary payments made by local CASSRs directly to adult clients aged 18 and over in lieu of social service provisions, who have been assessed as needing certain services.

  • Package of care (care package)

    A service or set of services agreed as part of the care plan arising from the first assessment or subsequent reviews. These services can be residential and/or community-based.

  • Personal and/or domestic care

    Synonyms for home care.

  • Primary client type (group)

    The categories of ‘primary client type’ are:physical disability, frailty and sensory impairment ; mental health needs: including mentally ill or confused people, and those with dementia; vulnerable people: a general heading to include those whose situation cannot be appropriately fitted in any of the preceding groups; learning disability; substance misuse: includes those with drug and / or alcohol related problems.

  • Professional support

    Typically this occurs when a professional is involved as part of the care package to provide therapy / support / professional input.

  • Registered Homes

    Homes registered under the Care Standards Act 2000.

  • Rehabilitation services

    Rehabilitation services are generally classified as temporary residential places.

  • Residental Care

    Accommodation with both board and personal care for persons requiring personal care by reasons of disablement, past or present dependence on alcohol or drugs, or past or present mental disorder.

  • Respite care

    Overnight respite care is defined as following an assessment or review where the carer’s needs have been taken into account, planned overnight breaks are arranged for the client either at home or in an alternative setting to allow a break primarily for the carer.

  • Screening

    This is the initial phase with a contact, when basic ‘card index’ type data is gathered (name, address, etc.) along with a sufficient indication as to the purpose of the contact. This enables staff to determine whether information / advice only or a one off basic service is appropriate, or whether further investigation and assessment are warranted. It is also the stage at which callers who have come inappropriately to the CASSR will be filtered out and / or redirected.

  • Service type

    This has 4 categories: community-based service in own home (includes short term residential – not respite care, and rehabilitation services); local authority residential care (excludes short term residential – not respite care). Residential care provided by the CASSR; independent sector residential care (excludes short term residential – not respite). Includes residential care provided by another CASSR. Also includes adult fostering; nursing care (excludes short term residential – not respite).

  • Supported Resident

    A person in residential or nursing care who is receiving financial support from the local authority towards the cost of that care.

  • Type of Stay: Permanent

    Residential or nursing care that is of a permanent nature and where the intention is that the spell of care should not be ended by a set date. For people classified as permanent residents, the care home would be regarded as their normal place of residence.

  • Type of Stay: Temporary

    A spell of residential or nursing care which is intended to be of a temporary nature and of limited duration (although in some cases this may be as long as 12 to 18 months). This will include respite care, rehabilitation, short breaks and other care which is intended to be of a temporary nature, whatever the actual duration.

  • Un-staffed Group Home

    This is a home catering for a small group of people sharing a common household that is not permanently staffed. The home has communal areas and residents share basic amenities like bathrooms and kitchens. Board and personal care are not provided in such homes.

Back to the top

Contact Details

For statistical enquiries about this topic, please contact:

The NHS Information Centre

Email: enquiries@ic.nhs.uk

Telephone: +44 (0) 113 254 7199

1 Trevelyan Square Boar Lane Leeds LS1 6AE

Back to the top