Public services account for over 20 per cent of Gross Domestic Product (GDP). Almost everyone is a potential user of public services such as the NHS or schools. Taxpayers, as the main funders of public services, also have a legitimate concern about 'what we are getting for our money'. One important aspect of this is productivity: the quantity of output that is produced divided by the quantity of input used.
The Office for National Statistics (ONS) has published periodic assessments of the productivity performance of key public services. This article presents estimates for all public services collectively for the first time since 2003 (ONS, 2003a).