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Computer Services Survey (SERVCOM Feasibility Study) Data for 2000
Detailed results of the computer services survey; background information and methods used; potential benefits of collecting detailed service sector sales information.
The Office for National Statistics (ONS) has conducted a successful pilot inquiry into the computer services sector, collecting sales by type of service 'product'. The size of the computer services market in 2000 was £32.0bn, with IT consultancy, computer facilities management and systems integration services being the largest three activities. This is the first National Statistics official source of detailed service sector sales by type of product.
Following a development period of only six months, a detailed classification of computer services was devised, according to which businesses were able to provide data. The survey was conducted and published within six months, achieving 77 per cent response from sampled businesses. A number of useful lessons were learnt in surveying service sector industries for this type of detailed information
This article presents the detailed results of the computer services survey along with background information on the inquiry, methods used for data collection and estimation, and the potential benefits of collecting detailed service sector sales information.
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